Shipping Policies

PACKAGING POLICIES REVISED AS OF 11 JUNE 2018
SUBJECT TO CHANGE WITHOUT NOTICE, BASED ON ECONOMIC AND MARKET CONDITIONS

Orders placed by 12:00 Noon EST for in-stock materials, typically ship the same day.
Truck Shipments scheduled for in-stock materials, typically ship within 24 hours.

Orders may be picked up at our shop in Indianapolis, Indiana, or we can ship to virtually anywhere!

"Pick-up" orders can be cut to carry away (there is no charge if we cut in half or in thirds, or to "8-footers plus drops").

Local Indianapolis-area delivery is available via A.E.D. (limited delivery area), Courier Service or United Parcel Service (UPS).

All other orders are shipped by UPS, Common Carrier, and US MAIL (International shipments only).

Shipping Options:

  • UPS Shipping
  • Common Carrier or Truck Shipments
  • International Shipments

 

UPS SHIPPING:

Insurance is prepaid and added to all orders shipped by UPS.  We will be happy to use your UPS Account to charge shipping, however packaging charges will be added to your order.

Full length tubes and bars may be cut into 6 to 8 foot pieces plus the drops for no charge.

NOTE: Packages longer than 96" are no longer desirable to UPS and will incur additional costs. It is recommended to cut all material to 90" or shorter for UPS Shipments.

$3.00 packaging charge for small parts orders.

$10.00 packaging charge for material up to 72" long.

$15.00 packaging charge for material over 72" long - UPS maximum is 96".

Additional handling charges may apply on residential shipments and heavy packages (over 70 lbs) or over 72" long, as determined by shipping service. UPS now imposes another surcharge for packages longer than 96" (see note above regarding 90" recommendation).

NOTE: UPS COD Shipments will incur additional charges.

UPS no longer accepts cash payments at delivery.

Shipping charges are subject to change at any time per UPS.

RESIDENTIAL SHIPMENTS: UPS generally will leave all package shipments at the door.

TRUE BUSINESS SHIPMENTS: UPS requires a signature at delivery.

 

COMMON CARRIER OR TRUCK SHIPMENTS:

All truck shipments ship "FREIGHT COLLECT," F.O.B. INDIANAPOLIS, INDIANA 46268 USA.   NOTE: "Freight Collect" means you settle shipping charges at time of delivery. Absolutely NO truckline COD shipments.

You may request your preferred common carrier at the time of order, or you should receive our discount (approx 75-80%) from one of our regular trucking companies that are shipped to commercial (business) addresses, unless you have a negotiated discount with that carrier.  Any pre-established discount program will override A.E.D.'s discount.  Packaging charges for motor freight are additional.

Certain truck shipments to residential addresses may enounter limited access charges.  An alternate option is to pick up at the nearest local truckline terminal. Check with your A.E.D. sales representative when discussing shipping options.

Packaging charge for bundles: $45.00 per bundle.  We can typically pack approximately 2000 lbs of material per bundle.

Skid charge for sheets and/or plates: $25.00 per skid.  Certain materials may require additional packing to ensure safe shipment.

Appropriate package charge will be added to your order.

OSB ("Oriented Strand Board") Export Skids available at additional charge, currently $75.00 for 3' x 6' skid.  Other sizes must be quoted at time of shipment.

 

INTERNATIONAL SHIPMENTS:

A.E.D. ships material all over the world on a regular basis.

Payments for material are preferred by major credit card, but wire transfers also accepted at an additional charge. Please contact us for more information.

Small shipments: We ship via UPS, the US Postal Service, or freight forwarder.

Larger shipments: We can use our freight forwarder, or we can use or ship to your freight forwarder. 

Airfreight preferred, but we can also arrange for seafreight, if the shipment is heavy enough.

Additional Skid or Cardboard Tube packaging charges may apply - see notes above.

When you contact us for pricing and availability, please provide the name of your city and country, as well as the name of the nearest major customs airport.

Shipments over 1000 lbs can ship via sea freight.  Please provide the name of nearest major customs seaport.

 

INSPECTING FOR DAMAGE

It is important that whoever receives your shipment carefully inspects all skids, bundles and packages thoroughly before signing the Bill of Lading (BOL) or Delivery Receipt.  If damage is suspected please note the damage on all copies of the BOL. Freight companies are becoming increasingly stricter about this policy and will deny a freight claim if damage was not noted at the time of delivery.

The freight carrier has accepted freight from A.E.D., in good condition. Pictures were taken before shipment and are available upon request.